The Nevada Eighth Judicial District Court Guide and File system made the list of the top-10 court technology solutions as named by the National Association for Court Management (NACM). The honor was announced for Guide and File at this year’s Top 10 Court Technology Solutions Award, during the organization’s annual conference in Pittsburg, PA. The awards are given each year to courts that make the best use of web technology to improve court services and access to public records.
Guide and File offers an online portal at the Self-Help Centers that guides self-represented litigants through the filing process with a tailored menu of questions and through automated court forms generated based on their responses. Completed forms get filed into the court case management systems. Guide and File simplifies what can be a challenging process.
“I commend the work of our court staff and the legal service organizations that helped to develop and fine-tune the Guide and File system,” said District Court Chief Judge David Barker.” Getting national recognition for this system is affirmation that our focus on technology is paying dividends in enhanced service to those who access the court.”
The system incorporates electronic, interactive interviews for a variety of case types – including several types of divorce, fee waiver, name change, protection order, and petition to disburse money. The online interviews were developed by court staff in conjunction with local legal services organizations (Civil Law Self Help Center and the Family Law Self Help Center). The technology platform is Tyler’s Odyssey® Guide and File product, which makes it easy to author interviews and to customize interviews created by other jurisdictions that conform to the rules of our court. This system can be accessed by self-represented litigants via the Self-Help Center websites and kiosks.
“I’m really excited about the future of this technology. We’re only touching the tip of the iceberg on the opportunities to provide this level of interaction and access to the court, “said District Court Chief Executive Officer Steve Grierson.
The National Association for Court Management, housed in Williamsburg, Va., at the National Center for State Courts, is a membership organization formed in 1985 to help court managers improve their proficiency while working with colleagues to improve the administration of justice. With more than 1,700 members in the United States and several other countries, NACM is the largest organization of court management professionals in the world. Entries are considered by a six-judge panel composed of court officials with a varying range of experience. In groups of three, the judges independently evaluate each website on a scale of 1 to 10. Criteria include such measures as access to public records, ease of navigation, use of multimedia, and interactive capabilities. Scores are then combined, and the top ten scorers become the award winners.